PRIVACY POLICY
Effective Date: 14.03.2026
This Privacy Policy explains how Uki Shtuky (O GORDIIENKO & A MARCHYSHAK) (“we”, “us”, “our”) collects, uses, stores and protects personal information when you use our website and online store.
This policy applies to the website operated in New South Wales, Australia.
1. Information We Collect
When you interact with our website, we may collect personal information including:
Information you provide
Full name
Email address
Phone number
Shipping address
Order details
This information is collected when you:
place an order
submit a pre-order
contact us through the website
sign up for updates or communication.
Automatically collected information
Our website may automatically collect limited technical information such as:
IP address
browser type
device information
pages visited on our website.
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use personal information to:
process and fulfil orders
manage pre-orders
deliver purchased products
communicate about orders and delivery updates
respond to customer inquiries
improve our website and services.
We do not sell personal information to third parties.
3. Sharing Information
We may share necessary information with trusted service providers who help us operate our business, including:
payment processors
shipping and delivery companies
website hosting providers.
These providers receive only the information required to perform their services.
4. Payment Security
Payments on our website are processed through secure third-party payment platforms.
We do not store full credit card details on our systems.
Payment providers apply their own security standards and privacy protections.
5. Data Storage and Security
We take reasonable measures to protect personal information from:
misuse
loss
unauthorised access
modification or disclosure.
However, no online system can guarantee absolute security. By using our website, you acknowledge the inherent risks associated with transmitting data online.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to:
remember user preferences
improve website functionality
analyse website traffic.
You can control or disable cookies through your browser settings.
7. Access to Your Information
You may request access to personal information we hold about you.
If your information is incorrect, incomplete or outdated, you may request that it be corrected.
Requests can be made by contacting us using the contact details below.
8. Data Retention
We retain personal information only for as long as necessary to:
fulfil orders
comply with legal obligations
resolve disputes
maintain business records.
When personal information is no longer required, we take reasonable steps to securely delete or anonymise it.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available on our website.
Continued use of the website after updates indicates acceptance of the revised policy.
11. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Business: Uki Shtuky (O GORDIIENKO & A MARCHYSHAK)
Location: 23, 108 Reserve Rd, Artarmon NSW 2064
Email: uki.shtuky@gmail.com
TERMS AND CONDITIONS
Effective Date: 14.03.2026
These Terms and Conditions (“Terms”) govern the use of the website and online store operated by Uki Shtuky (O GORDIIENKO & A MARCHYSHAK) (“we”, “us”, “our”).z
By accessing our website or placing an order, you agree to be bound by these Terms.
These Terms are governed by the laws of New South Wales, Australia.
1. About the Business
Uki Shtuky is a business partnership operating in New South Wales.
We operate an online store selling physical books sourced primarily from Ukraine.
Our website may also offer pre-orders for upcoming titles.
2. Eligibility to Use the Website
By using our website you confirm that:
you are at least 18 years old, or
you are using the website with the supervision of a parent or guardian.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion where necessary to protect our business interests.
3. Product Information
We make every effort to ensure that:
product descriptions
images
pricing
availability
are accurate.
However, we do not guarantee that all information on the website will always be complete, accurate, or current.
Minor variations may occur between product images and actual items.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
4. Orders
When you place an order through our website:
You are making an offer to purchase goods.
Orders are subject to acceptance by us.
We may cancel orders for reasons including but not limited to:
product unavailability
pricing errors
suspected fraudulent activity
inability to fulfil delivery.
An order is considered accepted only when a shipping confirmation is sent.
5. Pricing and Payments
All prices are displayed in Australian Dollars (AUD).
Prices may change at any time without notice.
Payment must be completed at checkout using approved payment methods displayed on the website.
Payment processing is handled by secure third-party providers. We do not store full credit card information.
6. Pre-Orders
Some products may be offered as pre-orders.
By placing a pre-order you acknowledge that:
the product is not yet available for immediate shipment
payment may be processed at the time of purchase.
Pre-ordered books are typically shipped as part of our monthly shipment cycle.
Delivery timelines for pre-orders are estimates only and may change due to:
supplier delays
international shipping issues
customs processing
unforeseen circumstances.
If a delay exceeds a reasonable timeframe, customers may contact us to discuss cancellation or refund options.
7. Shipping and Delivery
We currently ship within Australia.
Delivery timelines are estimates and are not guaranteed.
Once goods are dispatched, delivery responsibility transfers to the shipping carrier.
We are not liable for delays caused by:
postal services
customs processing
extreme weather
strikes
logistical disruptions.
Customers are responsible for providing accurate shipping details.
We are not responsible for lost deliveries resulting from incorrect addresses.
8. Returns and Refunds
Due to the nature of books as retail products, we do not accept returns for change of mind.
However, under Australian Consumer Law, customers may be entitled to remedies if goods:
are faulty
are significantly different from their description
are not of acceptable quality.
If you believe your item is faulty or damaged, please contact us within 7 days of receiving the order with supporting photos and order details.
Where required by law we will provide a remedy which may include:
replacement
refund
store credit.
9. Limitation of Liability
To the maximum extent permitted by law:
Uki Shtuky will not be liable for any indirect, incidental, special, or consequential damages including but not limited to:
loss of profits
loss of data
loss of business opportunities.
Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.
10. Intellectual Property
All content on the website including:
text
graphics
logos
product images
branding
website design
is the intellectual property of Uki Shtuky or its licensors.
Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.
11. Privacy and Personal Information
When customers place orders or pre-orders, we may collect personal information including:
name
email address
phone number
shipping address.
This information is used solely for:
order processing
delivery coordination
customer communication.
We take reasonable steps to protect personal information and only share it with trusted service providers necessary for order fulfilment.
12. Website Availability
We do not guarantee that the website will always be available or uninterrupted.
We may suspend or modify the website at any time for maintenance, updates, or operational reasons.
13. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control including:
natural disasters
pandemics
war
supply chain disruptions
shipping interruptions.
14. Changes to Terms
We reserve the right to modify these Terms at any time.
The latest version will always be published on the website.
Continued use of the website constitutes acceptance of updated Terms.
15. Governing Law
These Terms are governed by the laws of New South Wales.
Any disputes arising from these Terms will be subject to the jurisdiction of courts located in New South Wales.
16. Contact Information
For questions regarding these Terms or orders, please contact:
Business: Uki Shtuky (O GORDIIENKO & A MARCHYSHAK)
Location: 23, 108 Reserve Rd, Artarmon NSW 2064
Email: uki.shtuky@gmail.com
By clicking the "Accept & Order" button, you agree to our TERMS AND CONDITIONS and PRIVACY POLICY.