TERMS AND CONDITIONS
Effective Date: 14.03.2026
These Terms and Conditions (“Terms”) govern the use of the website and online store operated by Uki Shtuky (O GORDIIENKO & A MARCHYSHAK) (“we”, “us”, “our”).z
By accessing our website or placing an order, you agree to be bound by these Terms.
These Terms are governed by the laws of New South Wales, Australia.
1. About the Business
Uki Shtuky is a business partnership operating in New South Wales.
We operate an online store selling physical books sourced primarily from Ukraine.
Our website may also offer pre-orders for upcoming titles.
2. Eligibility to Use the Website
By using our website, you confirm that:
you are at least 18 years old, or
you are using the website with the supervision of a parent or guardian.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion where necessary to protect our business interests.
3. Product Information
We make every effort to ensure that:
product descriptions
images
pricing
availability
are accurate.
However, we do not guarantee that all information on the website will always be complete, accurate, or up to date.
Minor variations may occur between product images and actual items.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
4. Orders
When you place an order through our website:
You are making an offer to purchase goods.
Orders are subject to acceptance by us.
We may cancel orders for reasons including but not limited to:
product unavailability
pricing errors
suspected fraudulent activity
inability to fulfil delivery.
An order is considered accepted only when a shipping confirmation is sent.
5. Pricing and Payments
All prices are displayed in Australian Dollars (AUD).
Prices may change at any time without notice.
Payment must be completed at checkout using approved payment methods displayed on the website.
Payment processing is handled by secure third-party providers. We do not store full credit card information.
6. Pre-Orders
Some products may be offered as pre-orders.
By placing a pre-order you acknowledge that:
the product is not yet available for immediate shipment
payment may be processed at the time of purchase.
Pre-ordered books are typically shipped as part of our monthly shipment cycle.
Delivery timelines for pre-orders are estimates only and may change due to:
supplier delays
international shipping issues
customs processing
unforeseen circumstances.
If a delay exceeds a reasonable timeframe, customers may contact us to discuss cancellation or refund options.
7. Shipping and Delivery
We currently ship within Australia.
Delivery timelines are estimates and are not guaranteed.
Once goods are dispatched, delivery responsibility transfers to the shipping carrier.
We are not liable for delays caused by:
postal services
customs processing
extreme weather
strikes
logistical disruptions.
Customers are responsible for providing accurate shipping details.
We are not responsible for lost deliveries resulting from incorrect addresses.
8. Returns and Refunds
Due to the nature of books as retail products, we do not accept returns for change of mind.
However, under Australian Consumer Law, customers may be entitled to remedies if goods:
are faulty
are significantly different from their description
are not of acceptable quality.
If you believe your item is faulty or damaged, please contact us within 7 days of receiving the order with supporting photos and order details.
Where required by law, we will provide a remedy which may include:
replacement
refund
store credit.
9. Limitation of Liability
To the maximum extent permitted by law:
Uki Shtuky will not be liable for any indirect, incidental, special, or consequential damages including but not limited to:
loss of profits
loss of data
loss of business opportunities.
Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.
10. Intellectual Property
All content on the website including:
text
graphics
logos
product images
branding
website design
is the intellectual property of Uki Shtuky or its licensors.
Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.
11. Privacy and Personal Information
When customers place orders or pre-orders, we may collect personal information including:
name
email address
phone number
shipping address.
This information is used solely for:
order processing
delivery coordination
customer communication.
We take reasonable steps to protect personal information and only share it with trusted service providers necessary for order fulfilment.
12. Website Availability
We do not guarantee that the website will always be available or uninterrupted.
We may suspend or modify the website at any time for maintenance, updates, or operational reasons.
13. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control including:
natural disasters
pandemics
war
supply chain disruptions
shipping interruptions.
14. Changes to Terms
We reserve the right to modify these Terms at any time.
The latest version will always be published on the website.
Continued use of the website constitutes acceptance of updated Terms.
15. Governing Law
These Terms are governed by the laws of New South Wales.
Any disputes arising from these Terms will be subject to the jurisdiction of courts located in New South Wales.
16. Contact Information
For questions regarding these Terms or orders, please contact:
Business: Uki Shtuky (O GORDIIENKO & A MARCHYSHAK)
Location: 23, 108 Reserve Rd, Artarmon NSW 2064
Email: uki.shtuky@gmail.com